Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cheerymom.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I already had the bowl version which we got from Pottery Barn, and it worked great through the first solids and puree stage, and once our kid hit 14 months she was regularly popping it off. Got this plate version which fits perfectly on her high chair. Due to the larger surface area, she can't pop it off and has more space to learn how to use her fork! We use this for most of her meals, but since it's so easy to clean, we'll also use it in between for snacks. Love that it's easy to clean, and the silicone bottom comes off so you can get into the crevices below. Having a child that eats 3 meals + 2 snacks a day while I'm working from home is already difficult enough, and it sounds silly, but having beautiful, functional, easy-to-clean items in the kitchen adds a magical spark to each day!
Why didn't they make products like this when my kids were little? This bamboo plate is so well made and nice looking. The little spoon has a silicon covering on the handle that matches the suction ring on the plate. The plate can be stuck down on your table simply by just pushing down on both sides. Once suctioned onto the table, it does not move! It is amazing how strong of a seal it creates. Even more amazing, is that to release the suction you just give the little tab a slight tug and the plate pops up and loose! I hand wash my dishes, so this gets washed by hand also. The plate is a generous size for your little one with a good size lip to hold everything in and to push food up against to aid in feeding. The bamboo is beautiful looking. Totally love this set and recommend it!
It's a well made product. It looks very nice. Will make a good gift too. So as far as the product goes - it's functional. Easy to use :) and once attached will stay that way - so pretty stable. As with every product made of natural fibers - bamboo in this case - hand wash only, soapy water and make sure that it thoroughly dries - especially where the silicone part connects to wood. I’d recommend it as a gift or for use at home.
This plate has super suction on it. I have a lot of kid friendly places that don’t quite stick as well as I’d like. It’s like a kid makes it his mission to detach a plate if it has a suction cup. This one ain’t moving. Awesome little set though and I love it.
This is a good compliment to the bowl I already have. My daughter loves this so much and the spoon is great for easy food to mouth.
Love this dish!! Suction works awesome! My baby is strong, and she can’t get this plate off thankfully.
This is a really nice looking plate. The bamboo gives it a cool, modern vibe, and the suction cup on the bottom really sticks well to a high chair or other smooth surface. The soft-tipped spoon is gentle on the baby's gums.
Wonderful product! I have this for when my nephew comes to visit. It stays in place, is easy to use and wash. Looks wonderful! It’s eco friendly! What's not to love?
Bought this for my 1yr old girl who loves eating from her own plate. Good size with the security of the suction part at the bottom. Fits well on a high chair tray. Strong sturdy design and very easy to clean. The Delivery was quicker than expected. Very well packaged. Would recommend it.
Love everything about this plate! Very good quality and looks good. Suction power works very well! My baby is only 11 months old and I find the spoon a bit big, but I’m pretty sure it will work well later on.
Awesome quality product, love it! Definitely recommend it. Well made and classy ?
Worth it! Great quality & product.
I am obsessed with these products, I had to get them all!
The best suction power among all suction bowls and plates I’ve ever purchased. Eco friendly and good looking. The only thing I could complain about is hand washing only. But since it is made of bamboo, it’s totally acceptable.
The wood is very good for children's health, so it is easy to use, and the children themselves love it
Love these plates and bowls! Ordered a couple sets and they’re so nice.
Our baby loves using this type of plate and the suction works well in the high chair
Brilliant product. My daughter fed herself so well using the plate and spoon. I’m going to buy her a bowl too.