Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://cheerymom.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow, this is going to be my gift for anyone with a baby from now on. This is the best bowl for the following reasons: 1. Aesthetics. No crappy looking, crazy colored, patterned, character covered bowl here. This is beautiful, and makes my child feel like part of the family since we also have bamboo salad bowls. 2. The suction works great. If it's wet, my baby can slide this toward himself and undo it. But if I dry the spot, he no longer can do this. 3. The silicon suction piece is removable = better cleaning and I can use the bowl on its own when the baby is done with it. Again, because it is beautiful. 4. The spoon is Ah-maze-ing. I bought an additional four pack as well. Best baby spoon we have ever used. Here's why - it's wider than most baby spoons which is easier for babies. He doesn't choke himself, sticking it down his throat like with the skinny spoons. It doubles as a teether while they're eating. The handle is so much easier for the baby to use. 5. Baby has thrown this on the floor multiple times and there's not a mark on it yet. Best baby feeding products we have used yet. Great job.
This bowl and spoon set is great! It's as cute as it looks in the picture and the bowl has a very strong suction. Much better than any other plastic suction bowls I've bought. Perhaps because it's a little heavier? It was easy to clean the first time. The silicone spoon is durable but will be gentle enough for babies to chew on and use while teething. The spoon scoop is larger than many other baby spoons which eases my worries about choking/gagging. My 14 month old has been pretty uninterested in using a utensil and the first time I gave him this spoon he ate a whole bowl of yogurt on his own (although very messy!). I think he likes chewing on the soft spoon. All around a great product!
I would give this bowl 10 stars if I could. My daughter is 9 months old now and we have been using this bowl for the last 3 months. This is a high quality bamboo product. Beautifully designed, excellent suction, and very safe utensil. I am totally ok with putting a bunch of raspberries in it in front of her and it stays put! I love it! She loves it! Thank you for a great product.
Best bowl ever!! Works wonderfully and what a GENIUS idea to make the bowl out of beautiful bamboo, so that when the baby is done using it, the bottom suction portion can be taken off and the bowl can be used as a stylish serving bowl at parties for salsa, guacamole or whatever you want to put in it! I want to buy more just for that reason. worth every cent since it can be used forever!
Pretty good product. I was looking for something that my 18 month old wouldn’t be able to throw. Suctions pretty well, although once I’m not sure if maybe I didn’t push it down well enough and my son was holding it up, but I saw him before any mess happened. Would definitely buy it again.
My grandson, practicing to be two, recently became a big fan of throwing his plate in the air when he was done eating. This bowl solved the problem. Add to that the fact that it is pretty and it is a big win! We put the tab on the back side and, although he certainly tries, he has not been able to toss it in the air (or move it off the counter) yet. The dog is disappointed, but his grandparents aren't!
Absolutely love this bowl! The bowl itself is smooth and sturdy. The suction on it is fantastic, I even tried it on my car and fridge! I definitely will be ordering more!
I don't usually write reviews on baby products, because a baby's mind changes so fast, one minute they'd love the product so I remind myself to write a review then a day later she'd cry if she's anywhere near her "yesterday's favourite toy" ... so it's hard to have a truthful review. Anyways, this is not a review on if the baby likes it -- well she doesn't love it nor hates it, when she sees the bowl she knows it's meal time. My husband and I love it ... we can finally have 1 or 2 min of peace when we eat, the bowl is not baby proof -- in a way our strong baby will eventually lift it up her tray, but the suction is much stronger than anything we've tried in the past, baby hates it because she has to try really hard to lift it up and oh she does, but at least it buys us a little time to eat. We've been using the bowl to teach her to self-feed since she's nine month, now 11 and half. she can pretty much make peace with the fact that THE BOWL will stay on the tray during meal time. To sum it up, will the baby start learning to eat with it?... take's time and a lot of patience. Will they try to take the bowl off and throw it? YES all the time! and she is getting stronger by the day. But even that we found the suction to be much better than most.
Love this bowl and spoon! Beautiful, well-made, perfect for every eco-conscious mom. I would absolutely purchase this product again and recommend it to friends.
I keep ordering these bowls for my toddler. I like that they aren't plastic. They clean easily (I handwash them). The suction bottom adheres well, but not so much that it is a pain to remove. I started by ordering one to check it out, and I now own four for my toddler.
best baby product! We have four young kids and I just bought this for our last baby. I wish I had bought this for our others when they were young. It is such a nice looking product, I think this would make a great gift!
I was looking for a nontoxic, non-plastic bowl and spoon option for starting solids. I love that this bowl and spoon are made from bamboo and silicone only. The silicone part of the spoon is very soft and easy on the baby's gums. It's a little big for first starting solids (they also sell a smaller spoon separately) but my baby's been doing great with it. You do have to hand wash these and can't microwave them. The silicone bottom on the bowl helps it stay put. You can easily remove it to wash both.
This is a very well made set. I use it myself! I can’t help it... it’s just so smooth... and soft and nice. Oh and the suction on the bottom seems to work better than many of the other kid dishes I have. So for me, it was worth it.
I haven’t used them yet but they are beautiful and I feel like they will hold good, the suction is pretty good and the bamboo material is good too. I think it’s worth the money.
This is a really good quality bowl. I really like it so far. The suction works and the spoon is nice and soft.
Our son and daughter-in-law got a set for their first child. The second is here and we now have a set for when they visit. Suction works great, they look good, are well made and easy to clean!